Digitum AI | The System That Stops UK Trades Businesses Losing Work
For UK trades businesses

You missed 3 calls today. Your last customer from March just hired someone else. There's a fix for that.

Most trades businesses lose work in six places they never think to check. Missed calls are just the one you notice. We build a single system that closes all six, runs on its own, and belongs to you.

One build. Configured for your trade. Live in 7 days.

20 minutes. No pitch. We show you the system live and you decide if it fits.
Do the maths with your own numbers.
5
missed calls a week
×
£300
average job value
×
50
weeks a year
=
£75,000
at risk annually

And that's only missed calls. It doesn't count the past customers who quietly hired someone else, the reviews never asked for, or the invoices chased two weeks late. Adjust the numbers to your trade. The gap is always bigger than you think.

You already know about the missed calls. Here are the five you don't see.

Each one is a separate leak. Together they cost more than your ad spend.

The missed call

You're under a sink. The phone rings. By the time you see it, they've already called the next plumber on Google. No voicemail. No second chance.

5 calls/week × £300 = £1,500/week at risk

The slow reply

A homeowner fills in your website form at 7pm. You see it the next morning over coffee. They booked someone who replied at 7:02pm.

First business to reply wins the job 78% of the time

The customer who never came back

You fitted Mrs. Thompson's boiler last March. She needed a service this year. Nobody reminded her you exist. She searched Google and picked someone with better reviews.

200 past customers × 20% annual need = 40 easy jobs lost

The review you never asked for

You did a great job. The customer was happy. But you never sent the link. Your competitor asks after every single job, automatically. He has 280 reviews. You have 47.

More reviews = more clicks from Google Maps. Simple maths.

The late invoice

Job finished Tuesday. Invoice sent Friday. Payment chased the following Wednesday. That's 8 days of cash sitting in a gap because nobody was tracking it.

Late invoicing = late cash = tighter months for no reason

The blind pipeline

How many quotes are sitting unanswered right now? How many jobs are booked for next week? If you have to check your texts, emails, and memory to answer that, you don't have a pipeline.

No pipeline = decisions based on gut feel, not data

Six gaps. One system. Runs without you.

Each part solves one of the six leaks above. Together, they connect into a single pipeline from first call to repeat customer.

01

Capture

Nothing falls through the cracks.

Every enquiry, from every source, lands in one place. Phone calls, website forms, chat messages, Facebook, Google. No more checking five different apps. If someone tries to reach you, the system catches it.

02

Respond

Replies in seconds, not hours.

Miss a call and the customer gets a text within seconds. New form submission at midnight gets an instant reply. The conversation starts while you're still on the job. By the time you call back, they're already warm.

03

Qualify

Know the job before you call back.

The system asks what they need, where they are, and how urgent it is. When you pick up the phone, you already know whether it's a quick fix or a full day. No wasted trips. No time lost on tyre-kickers.

04

Reactivate

Past customers come back to you, not Google.

Every customer who's been through your books gets a check-in at the right time. Annual boiler service, seasonal maintenance, warranty reminders. They hear from you before they think to search for someone else.

05

Reputation

Reviews earned every week, on autopilot.

After every completed job, a review request goes out automatically. The right link, the right timing, the right wording. Your Google profile builds itself while you focus on the next job.

06

Track

One screen. Every job. Every pound.

Enquiry to quote to booked to invoiced to paid. Every job moves through a clear pipeline. You open one screen and see exactly what's pending, what's overdue, and where your money is. No spreadsheets. No memory.

Monday morning. Same business. Different system.

Without the system

  • × 3 missed calls over the weekend, no record of who rang
  • × Website form from Friday still sitting unread
  • × Mrs. Thompson's boiler service was due last month, nobody noticed
  • × Last week's job finished, invoice not sent yet
  • × 47 Google reviews, competitor down the road has 280
  • × No idea how many quotes are still unanswered

With the system

  • All 3 callers got a text back in seconds, 2 replied with job details
  • Friday's form got an instant reply, customer booked Saturday morning
  • Mrs. Thompson got a service reminder last month, booked and paid
  • Invoice sent automatically when the job was marked complete
  • 3 new reviews came in last week without you asking once
  • Pipeline shows 4 quotes pending, 6 jobs booked, 2 invoices overdue

Configured for your trade. Not a generic template.

The pipeline stages, the follow-up timing, the qualification questions, the review wording. All set up for the way your trade actually works.

Plumbers & heating engineers Electricians HVAC & air conditioning Roofers General contractors Cleaning businesses Landscapers

Not listed? If you run a UK service business with repeat customers and inbound enquiries, book a call and we'll tell you honestly if it fits.

We build it. You own it. It keeps running.

No software to learn. No courses to take. We do the work.

1

One conversation about your business

Tell us your trade, how you get enquiries, what your week looks like, and where things fall through. That's all we need.

2

We build the whole thing

Pipeline, automations, follow-ups, review requests, reactivation sequences, invoicing. All configured for your trade and tested before we hand it over.

3

It goes live and you own it

The system starts working from day one. Everything is registered in your name. Your data, your customers, your automations. We support you through the first weeks.

No subscription trap. No lock-in. You own every piece of it.

We don't rent you software and disappear. We build your system, hand it over, and you keep it. Your account, your data, your customer list, your automations. If you ever want to walk away from us, everything stays with you. That's the point.

One build. One price. No surprises.

Everything configured, tested, and handed over. You own the system from day one.

Complete System Build

£797 one-time
Includes your platform access for the first 12 months.
That's less than the revenue from two average missed calls recovered.
What's included
  • Missed-call text-back
  • 2-way SMS and messaging
  • Website chat widget
  • Lead capture forms
  • Automated follow-up sequences
  • Lead qualification workflows
  • Past customer reactivation
  • Google review automation
  • Pipeline and job tracking
  • Invoicing setup
  • Mobile app access
  • Onboarding support
Quoted separately if needed

Multi-location setup, extra pipelines beyond the base, custom API integrations, website builds or redesigns, ad campaign management, ongoing managed service beyond the support window.

Book your free walkthrough

You already have the customers. Let's stop losing them.

Book a free 20-minute walkthrough. We'll show you the system running live, walk through how it would work for your trade, and you decide if it's worth it. No contract. No pressure.

20 minutes. Screen share. Specific to your trade. That's it.
Book your free walkthrough
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